تبیین اثر سبز شدن مزیت رقابتی پورتر در فرایند بازاریابی با تاکید بر سیستم اطلاعات بازاریابی و رفتار اطلاعاتی (مطالعه موردی: صنعت نفت)

نویسندگان
1 گروه مدیریت بازرگانی، واحد بین المللی کیش، دانشگاه آزاد اسلامی، جزیره کیش، ایران.
2 گروه مدیریت مالی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران.
3 گروه مدیریت بازرگانی، واحد تهران جنوب، دانشگاه آزاد اسلامی، تهران، ایران.
4 گروه مدیریت بازرگانی، واحد تهران شمال، دانشگاه آزاد اسلامی، تهران، ایران.
چکیده
هدف: در این پژوهش به بررسی تبیین اثر سبز شدن مزیت رقابتی پورتر در فرایند بازاریابی با تاکید بر سیستم اطلاعات بازاریابی و رفتار اطلاعاتی شرکت ها پرداخته می‌شود.

روش: این پژوهش ازنظر هدف کاربردی، بر اساس نتیجه، توسعه‌ای و ازلحاظ شیوه، کیفی است. جامعه آماری شامل کارشناسان و خبرگان بازاریابی و زیست‌محیطی شرکت‌های نفتی بوده که از بین آن‌ها تعداد 13 نمونه به روش گلوله برفی هدفمند جهت انجام مصاحبه نیمه ساختاریافته انتخاب گردید. در این تحقیق برای تجزیه‌وتحلیل داده‌های مصاحبه، از روش تحلیل محتوا مبتنی بر تئوری داده بنیاد استفاده شد. برای این منظور ابتدا رمزهای مناسب به بخش‌های مختلف داده‌ها اختصاص‌یافته و مفاهیم تعیین گردید. سرانجام، با رمزگذاری انتخابی، مقوله‌ها پالایش‌شده و ابعاد اصلی تحقیق در قالب شرایط علی، محوری، زمینه، مداخله‌گر، راهبردها و پیامدها جهت تعیین چگونگی سبز شدن مزیت رقابتی پورتر در فرایند بازاریابی پدیدار شد.

یافته‌ها: یافته‌های پژوهش نشان داد، رفتارهای کارآفرینانه و عوامل مدیریتی زمینه بازاریابی سبز پایدار و بعد از آن مسئولیت اجتماعی سبز را برای شرکت‌های نفتی فراهم می‌نماید. در این میان چابکی سازمان راه را برای بازاریابی سبز پایدار و مسئولیت اجتماعی هموارتر می‌نماید. بازاریابی سبز نیز با تأثیر از قابلیت‌های شرکت، عوامل تولید و عوامل محیطی باعث جایگاه‌یابی سبز و نهایتاً مزیت رقابتی سبز برای شرکت و مشتریان می‌گردد.

نتیجه‌گیری: بنابراین نتایج نشان داد، فرایند بازاریابی سبز، فرایند پیچیده‌ای است که با تأثیر بر چابکی سازمان، رفتار کارآفرینانه و عوامل مدیریتی موجب جایگاه‌یابی سبز و در نهایت، مزیت رقابتی سبز برای شرکت و مشتریان می‌گردد
کلیدواژه‌ها

عنوان مقاله English

Clarifying the Effect of Porter Greening the Competitive Advantage in the Marketing Process by Emphasizing the Marketing Information System and Information Behavior (Case Study: Oil Industry)

نویسندگان English

Ali Khobreh 1
Mohammad Reza Kashefi Neyshabouri 2
Abdullah Naami 3
Syyed Mahmood Hashemi 4
چکیده English

Objective: Study clarifies the effect of greening Porter's competitive advantage in the marketing process by emphasizing the marketing information system.

Method: Study used applied developmental and qualitative method. Population included experts and marketing and environmental experts of oil companies, from which 13 samples were selected by targeted snowball method for semi-structured interviews. A content analysis method based on data foundation theory was used to analyze the data. Appropriate codes were assigned to different parts of the data and concepts were determined. Selective coding allowed to refine categories and the main dimensions of the research emerged in the form of causal, pivotal, contextual, intervening, strategies, and accordingly to determine emergence of Porter's competitive advantage in the marketing process.

Findings: Findings showed that entrepreneurial behaviors and managerial factors provide the basis for sustainable green marketing and then green social responsibility for oil companies. Meanwhile, organizational agility paves the way for sustainable green marketing and social responsibility. Green marketing also affects the positioning of green and ultimately green competitive advantage for the company and customers by influencing the capabilities of the company, production factors and environmental factors.

Conclusion: Results showed that the green marketing process is a complex process that affects the agility of the organization, entrepreneurial behavior and managerial factors leads to green positioning and ultimately, a green competitive advantage for the company and customers

کلیدواژه‌ها English

Green Marketing
Entrepreneurial Behavior
Organizational Agility
Marketing Information System
Competitive advantage
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